Room Mapping FAQs

Can I customize how the room groups are created?
Our default room grouping logic uses multiple attributes which may lead to more room groups, but this helps us avoid bad mapping. We have identified a lis...
Mon, 9 Jan, 2023 at 6:40 PM
What data do I need to provide for room mapping?
The data that you need to provide differs based on the type of integration you have chosen. There are two ways -  API integration Offline/file-based ...
Mon, 9 Jan, 2023 at 6:51 PM
Do I need Vervotech Hotel Mapping for Room Mapping to work?
No, our room mapping product can work independent of Vervotech Hotel Mapping. As far as you have the provider hotel id to pass in response. However Having V...
Mon, 9 Jan, 2023 at 6:56 PM
How can I report bad mapping in Room Mapping?
You can report the bad maps by sharing screenshots or names of the rooms with us via Vervotech Customer Success Portal and our support team will do the res...
Mon, 9 Jan, 2023 at 7:01 PM
Can we get access to room images?
Yes, if your hotel providers offer room content along with room images, our room mapping API will be able to return room those images from provider content ...
Mon, 9 Jan, 2023 at 7:04 PM
When providers are giving different room rates, which rooms do we get back?
We don’t discard any rooms received in the input. We will return all room rates mapped to the respective room group so that the client has full control over...
Mon, 9 Jan, 2023 at 7:43 PM
Does the call to your API slow down the user experience?
Absolutely not!  Out API response is typically around 500ms for hotels with about 20 unique rooms including provider content and images. Without provide...
Mon, 9 Jan, 2023 at 7:49 PM
Is there a limit on the number of API calls I can make?
The limit of the number of API calls depends on the plan you have subscribed to for our Room Mapping solution. Our pricing plans are public on our website. ...
Mon, 9 Jan, 2023 at 7:56 PM
How long does it take to implement Room Mapping API?
It completely depends on your tech team and some technical aspects.  A typical dedicated team on the client side can integrate in about 2 weeks.  
Mon, 9 Jan, 2023 at 8:00 PM
How can I get the trial of the Room Mapping portal?
Please reach out to our sales at sales@vervotech.com for a free product & trial account. In the free trial, you can try our room mapping API or get room...
Mon, 9 Jan, 2023 at 8:07 PM