Once you have signed up with Vervotech and we have the payment confirmation from our Finance department, our Customer Success team is internally informed about the same. And then we follow below steps to onboard you with Vervotech Platform. 

• Step - 1
  • Our Customer Success team creates your Vervotech Client Portal account and shares credentials with you. You can share these credentials with your in-house team or the tech partner who is responsible for the integration of our APIs and push mappings on your booking platform.

• Step - 2 
  • In the meanwhile, our Customer Success team will request the supplier list (if not provided already) as per the agreed contract with Vervotech.

• Step - 3 
  • Once we have the supplier list, we will make sure all the suppliers are added to your account. 
  • If the supplier is already integrated with us -
    • We will start loading the inventory to your account for respective suppliers.
    • Being a very first sync, it takes around 48 hours to complete the process and have the mappings ready in your account. 
      • If it is API integrated supplier- Mappings will get automatically ready for your account once we add supplier/s to your accounts as mentioned above. 
        • Read What is an integrated supplier?
      • If the supplier is FTP-integrated- Please share the supplier inventory with us. We will update the inventory. 
        • Read What is an FTP Integrated supplier?
        • If you wish to self-update mappings refer How to self-update the FTP supplier's data?
      • Please go through these guidelines before you share the inventory with us
  • If the supplier is not integrated with us - We are happy to add a new supplier to our platform. Please share the required details as informed by our team. 
  • It takes a week for us to integrate new suppliers on our platform. Once it is done we will inform you. 

• Step 4 -
  • Once all the above steps are completed and the mappings are processed you are all set to start consuming the mappings via API or FTP.
  • For Vervotech API integration-related queries, you can set up a call with our Customer Success team. Feel free to ask!
  • Refer to the below API documentation - 
    • Hotel mappings & Curated content APIs  
    • Room Mapping APIs 
  • Ones your sync tool is ready to call our APIs, reach out to us via Customer Success Portal for API certification and a quick catch-up call to check everything is in place before you go live!