Please refer to our article How to report duplicate hotels? To report such cases.
Once you report a duplication case by using either methods, our team investigates the case and the Vervotech Mappings ids are merged together. In any case the VM id group with larger number of hotels is retained and the smaller group Id is discarded.
Once we fix the duplication case we share a confirmation with you via email. We recommend to do a mapping sync at your end for the changes to start reflecting on your website.
For further queries you can write to us at firstname.lastname@example.org