FAQs

How can I find a hotel in mapped data?
You can look for a particular hotel through ‘Explore Providers Content’ tab:     You can search for hotels by the various search boxes given here   ...
Sat, 4 Sep, 2021 at 6:36 PM
What is an "FTP Integrated" supplier ?
These suppliers are not yet implemented as integrated supplier with 'Vervotech Mappings', so we configure them as FTP Downloader for you, where yo...
Wed, 14 Jul, 2021 at 3:17 PM
How long does it take to get the mappings ready for all suppliers?
The Mapping activity for a provider can take different time depending on the method of data transfer and how many providers you subscribe to.   For an Int...
Sat, 4 Sep, 2021 at 6:47 PM
What is Vervotech Mappings 'Provider name'?
These are the names by which the Suppliers are seen in the Vervotech Mappings client portal.
Wed, 14 Jul, 2021 at 3:15 PM
How to get Bad Mapping fixed?
Please refer to our article How to report Bad Mapped hotels? Once you report a bad map case by using either methods, our team investigates the case and ...
Wed, 8 Sep, 2021 at 3:07 PM
Client Portal Walkthrough - Your Support History
A walkthrough of Your Support History
Wed, 14 Jul, 2021 at 3:42 PM
How to fix Duplicate hotels?
Please refer to our article How to report duplicate hotels? To report such cases. Once you report a duplication case by using either methods, our team inve...
Sat, 4 Sep, 2021 at 6:49 PM
How to remove a ‘Supplier’ or ‘Provider’?
  Step 1: To remove a supplier go to the ‘Manage Your Provider’ section on the Client Portal Step 2: Click on the edit button against the Provide...
Thu, 15 Jul, 2021 at 6:07 PM
How to remove a Supplier/Provider?
To remove a Provider please drop an email informing us about it at support@vervotech.com as it may affect your billing and we can do it for you. Also you c...
Sat, 4 Sep, 2021 at 6:55 PM
How to report Bad Mapped Hotels?
Bad Mapped hotels can be reported in 2 ways:   Through the client Portal:  This can be done through “Explore Providers Content” Tab in the client ...
Sat, 4 Sep, 2021 at 6:56 PM
Client Portal Walkthrough
Platform Overview